Privacy
Privacy policy
Draft scaffold. The formal, compliance-reviewed policy replaces this before launch. Placeholders like [ABN] are shown on purpose.
Who we are
TrueK is operated by [FULL LEGAL ENTITY NAME], ABN [ABN]. You can reach us about privacy at [PRIVACY CONTACT EMAIL].
What we collect and why
We collect your Square sales and your Xero supplier bills so we can work out what each menu item keeps you. We collect your name, email, and business name to set up and secure your account, and to send you your weekly Keep and, if you turn it on, a daily pulse.
What we never access
We never access your customers' details, your staff's personal information, or your Square or Xero passwords.
Where your data lives
Your data is stored and processed in Australia. Any AI processing happens in the Sydney region. Nothing about your business is sent overseas, shared with other cafes, or sold.
Sub-processors
[SUB-PROCESSOR LIST: the current list of service providers who process data on our behalf is maintained in the compliance pack and published here at go-live.] Each is bound to use your data only to provide their service to us.
What the AI sees
When the AI is asked to phrase a sentence, the request contains numbers and item names only. Your cafe name, your name, your email, and your address are never in it. A check runs on every request and blocks it if identity slips in.
Benchmarking is opt-in
We never compare your prices against other cafes without your express consent. Local benchmarking, if you choose it, contributes anonymised prices to a shared pool and lets you see the pool in return. That choice is yours and you can withdraw it.
Your control
You can disconnect Square or Xero at any time from Settings, which stops syncing immediately. You can ask us for a copy of your data or to delete it.
Marketing emails
Every email we send identifies us and carries a working unsubscribe link. Unsubscribing stops the marketing emails; essential account messages may still reach you.
Publication date
This policy is published [DATE OF PUBLICATION]. The formal, compliance-reviewed version replaces this scaffold before launch.